Shipping Policy
Order Processing at BAGGU
Once your payment is confirmed, BAGGU prepares your order for shipment typically within 1-3 business days. Please note that processing may take longer during weekends, holidays, promotional periods, high order volumes, or when items need extra preparation to ensure quality.
Shipping Methods and Fees
Shipping options available at BAGGU vary based on your delivery destination and the specific items in your order, including our range of bags, new arrivals, and MoMA collections. Shipping fees are calculated according to factors such as destination, package size and weight, selected shipping service, and any current promotions. All applicable shipping charges will be displayed before you finalize your purchase at checkout.
Estimated Delivery Times
Estimated delivery times to United States addresses generally range from 5 to 10 business days after your order has shipped. These estimates depend on destination, shipping method, carrier performance, product availability, and other unforeseeable factors. Please be aware that any delivery timeframe shown at checkout is an estimate unless we explicitly state a guaranteed delivery date.
Order Tracking
If tracking is provided for your shipment, BAGGU will share tracking details after dispatch. Note that carrier systems may take additional time to update tracking information after your package leaves our fulfillment process.
Ensuring Accurate Delivery
At BAGGU, you are responsible for confirming that your shipping information is complete and accurate before placing your order. If delivery attempts fail due to incorrect or incomplete details, additional fees or required arrangements may apply, potentially delaying receipt of your purchase.
Delivery Delays
Deliveries may exceed estimated times for reasons beyond BAGGU’s control, including but not limited to:
- Severe weather conditions
- Carrier interruptions or transportation disruptions
- Seasonal surge in shipments
- Customs processing delays
- Public holidays
- Incorrect delivery information
Handling Damaged, Lost, or Missing Shipments
If your BAGGU package arrives with visible damage, retain the package and contents, and contact us promptly at esallukas68@gmail.com. We may request photos or other evidence to assist with your claim.
If your package has not arrived within the expected timeframe, please first review the tracking details. You may also contact the carrier directly. Additional information might be required to assist in a delivery investigation.
International Shipping
International orders may be subject to customs duties, import taxes, brokerage fees, or other charges imposed by the destination country. Unless otherwise indicated, these fees are the responsibility of the customer.
Returned or Undeliverable Packages
If a shipment to BAGGU is returned because it was refused, undeliverable, or had incorrect address information, additional shipping costs may apply to resend the order. Refunds will be managed according to BAGGU’s applicable order and return policies.